Frequently asked
questions

Simply browse our website, select the tire(s) that suit your vehicle, and click “Add to Cart.” Proceed to checkout, fill in your details, and complete the payment. You’ll receive a confirmation email once your order is placed.

Log in to your account, go to "My Account" > "Billing Address", and update the details as required. If your order is already placed, please contact our support team immediately to update shipping instructions before dispatch.

Please make sure your email and password are correct. If you’ve forgotten your password, click on the “Forgot Password?” link on the login page. If issues persist, reach out to our customer support for assistance.

Yes. Message us on WhatsApp with your tyre size, your car or a photo of your tyre sidewall and we will confirm stock, the fitted price and a fitting slot.

No, you can check out as a guest. An account lets you see past orders and saves your details for next time.

Yes. You receive an order confirmation by email as soon as your order is placed, and we contact you to confirm your fitting appointment.

Contact us as soon as possible with your order number — on WhatsApp, by phone or at sales@tyreshop.ae. Changes are easiest before your order is dispatched or fitted. Refunds follow our returns & refunds policy.

Prices are per tyre. Choose the quantity you need in the cart — most customers replace a pair or a set of four.

Fitting, digital wheel balancing, nitrogen filling and tyre rotation are included with every tyre, together with a 1-year warranty. Prices include VAT.

You can pay by debit or credit card (Visa and Mastercard) or direct bank transfer at checkout. Card payments are processed securely by our payment provider — we never see or store your card number.

Fitting at one of our fitting stations is free. Mobile fitting at your location has a fixed charge (Dubai ⃃ 150, Abu Dhabi ⃃ 250), shown at checkout before you pay. Orders are confirmed once payment is received, as set out in our terms & conditions.

You can choose fitting at one of our fitting centres (free — you pick the station, date and time at checkout), mobile fitting at your location in Dubai (AED 150) or Abu Dhabi (AED 250), or delivery only without fitting (T&C apply).

At one of our partner fitting stations — Dubai (Tecom, Al Quoz, Umm Ramool, Deira); Sharjah (BMW Road); Ajman (Ajman); Abu Dhabi (Mussafah); Al Ain (Al Ain); Ras Al Khaimah (Ras Al Khaimah) — or with mobile fitting at your home or office in Dubai and Abu Dhabi.

Choose “Fitting Center” at checkout and pick the station, date and time that suit you. We confirm the booking with you before the appointment.

Fitting, balancing, nitrogen and rotation for a set of four is usually done in about 90 minutes.

Yes. We can collect your car, have the work done and bring it back. Ask us on WhatsApp for availability in your area.

Yes — we can book wheel alignment, nitrogen top-ups and tyre rotation. Message us and tell us what you need.

Delivery within Dubai typically takes 1–2 business days, while other Emirates may take 2–4 business days. For express delivery, orders placed before 2 PM are usually dispatched the same day.

All our tires are stored in our Dubai-based warehouse and are shipped directly from there. We maintain stock locally to ensure faster delivery and better quality control.

Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, Umm Al Quwain and Al Ain. If you are unsure about your area, message us and we will confirm the options.

Yes. Choose the delivery-only option at checkout (terms apply) and we deliver the tyres to you without fitting.

Look on the sidewall of your current tyre for a code like 205/55 R16, or check the sticker inside the driver’s door or the owner’s manual. You can also shop by car.

205 is the tyre width in millimetres, 55 is the sidewall height as a percentage of the width, R means radial construction and 16 is the wheel (rim) size in inches. 91 is the load index and V the speed rating.

Only fit sizes approved for your car. A different size can affect the speedometer, ABS, stability control and handling. Ask us if you want to check an alternative size.

Four new tyres keep grip balanced. If you replace two, fit the new pair on the rear axle. On many all-wheel-drive and 4x4 cars all four should be replaced together — we can check for your car.

Replace tyres when the tread is worn close to the wear indicators, or if you see cracks, bulges or cuts in the sidewall. UAE heat ages rubber faster, so have older tyres checked even if the tread looks fine.

Yes. We sell new, genuine tyres only, and we confirm the manufacturing date (the DOT code on the sidewall) before fitting.

Premium brands give the best grip, braking and tread life; mid-range and value brands cost less. Browse all tyre brands or tell us your car and budget and we will recommend one.

Yes. Use the filters on the all tyres page to find run-flat, all-terrain, mud-terrain and SUV tyres in your size.

Every tyre comes with a 1-year warranty from us, in addition to the manufacturer’s warranty against manufacturing defects. Damage from punctures, impacts, incorrect pressures or misuse is not normally covered.

Contact us with your order number and photos of the tyre and the problem. We will inspect it and explain the next steps under our warranty and the manufacturer’s.

Unused tyres in their original condition can be returned within 30 days with proof of purchase. Sale items cannot be refunded, and we exchange items that are defective or damaged. Full details are in our returns & refunds policy.

Once we receive and inspect the return we email you. Approved refunds go back to your original payment method; your bank may take a few days to show it.

Use Track your order with your order number and billing email, or message us on WhatsApp.

Yes. Tell us your car and we match the right battery, bring it to you and fit it. See our car batteries.

Yes. Send us your car details and the cover you want and we reply with quotes. Get a car insurance quote.